Alluvial Car Rental
FAQ

Frequently Asked Questions

Booking

How do I book a car?
Choose your dates and pick-up location, select a vehicle, fill in your driver details, and submit. Your booking will show as Pending until our team reviews and approves it.
Can I modify or cancel my booking?
Yes, contact our support team by phone or WhatsApp at least 48 hours before pick-up to modify or cancel free of charge.
Do I need to pay online?
No. We do not take online payments. Bookings are confirmed after admin approval and payment is arranged directly with our team.

Requirements

What documents do I need to rent a car?
A valid driver's license held for at least 1 year, a national ID or passport, and a secondary form of identification.
What is the minimum age to rent a car?
Drivers must be between 25 and 70 years old. Drivers outside this range may rent selected vehicles subject to approval.

Pricing & Fees

Are there hidden fees?
No. All pricing is transparent and shown per day before you confirm your booking. Optional extras are clearly itemised.
Is there a discount for longer rentals?
Yes — our per-day rate automatically drops the longer you rent, with our best rates applied to rentals of 31 days or more.

During Your Rental

Is there a mileage limit?
Most vehicles include unlimited mileage. Any exceptions are clearly noted on the vehicle's detail page.
What happens if I return the car late?
A grace period of 29 minutes is allowed. Beyond that, late return fees apply per the rental agreement.